O’Learys & FixForm: Keeping the good times rolling behind the scenes
O’Learys is where the games are big, the cocktails cold, and the vibe always on point. But behind every strike on the lanes and every packed table is a team making sure everything runs smoothly. That’s where FixForm comes in: keeping the experience seamless, stress-free, and always ready for the next round.
“With FixForm, we catch the small issues before they become big problems.”
Before FixForm, O’Learys ran on a mix of messaging apps, scattered platforms, and crossed fingers. Important updates slipped through the cracks. Tasks got lost in the shuffle. A small issue on Monday could become a major headache by Friday. “We used to get updates through WhatsApp and a mix of other tools,” says Jonas Mestdag, Facility Manager at O’Learys Ghent. “If you didn’t catch the message right away, it could easily get buried. There was no real system—just noise and scattered info.”
One view. Zero guesswork.
FixForm changed all that. With one shared platform, O’Learys finally had a clear overview of what needed to be done and when. “FixForm gives us structure and visibility,” explains Jonas. “Recurring tasks are tracked automatically, and when something breaks, it gets reported instantly. Most of the time, we’ve already fixed it the next day. We’ve moved from reacting to problems to staying ahead of them.”
No more chasing updates. No more repeating the same issue three times. Just one place, one process, and priorities that actually get handled.
A team effort (without the overhead)
FixForm makes it easy for everyone to pitch in without the need for additional apps, logins or training wheels. “Anyone on the team can report an issue in seconds. Scan a QR code, write a quick note, done. It’s simple enough that people actually use it.” That shared responsibility means things don’t slip through the cracks and the whole operation runs smoother.
No disruptions to create the best visitor experience
In a busy hospitality setting like O’Learys, small problems can become visible fast. FixForm helps the team catch and resolve them before guests ever notice. “We want people to come here and just enjoy themselves. FixForm helps make sure nothing gets in the way of that whether it’s a broken sensor or a missed routine check.”
FixForm at O’Learys: quietly handling the chaos, so the fun never stops!
Don’t miss the next feature, subscribe now
Learn about more customers
.ai.png)
.png)
Curiosity is no crime
Questions, thoughts, impressions? Our team is at your disposal to discuss. Get in touch now and let’s find you a tailored solution and answer.
WE NEED COFFEE, PLS!
I think the coffee machine is broken.
The coffee machine is down.
There is no coffee coming out of the machine but there are cups in it.
