SocioPACK + FixForm
SocioPACK is an advanced digital solution tailored for social housing providers in Flanders, offering seamless management for rental administration, facility management, property inventory, case management, and integrated document and accounting (FiAdPRO) capabilities.
FixForm & SocioPACK Integration: Effortless Maintenance Reporting for Social Housing
FixForm and SocioPACK combine to deliver a powerful platform that enables residents to easily report maintenance issues, which are instantly recorded as notifications or work orders in SocioPACK.
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How It Works
From QR code to closed ticket — no extra steps.
Step 1
Every space or asset (e.g. entrance hall, elevator, apartment) gets a unique QR code for easy reporting—no app or login required.
Step 2
The reported issue is automatically recorded in SocioPACK with relevant details and optional photo attachments, instantly generating notifications or work orders.
Step 3
The technical team resolves the issue using SocioPACK, and residents can receive status updates or confirmations as needed.
Why It Matters
Fewer errors. Faster interventions. Happier residents.
- Streamlined Workflow: Maintenance reports are processed efficiently and accurately within SocioPACK, minimizing manual errors and admin overhead.
- Barrier-Free Reporting: Residents do not need to install apps or create accounts. Each area or asset receives a unique QR code, allowing instant problem reporting by scanning the code.
- Instant Notifications: When a QR code is scanned, the issue—including location details and images—automatically creates a notification or work order in SocioPACK via API integration.
- Faster Response Times: The technical team manages everything in their familiar SocioPACK environment, providing residents with real-time status updates if desired.
- Higher Resident Satisfaction: Reduced language and digital barriers, combined with quicker and more accurate handling of reports, result in improved resident engagement and satisfaction.
Who It's For
Social housing Flanders
Social housing associations of all sizes seeking to enhance maintenance efficiency and resident involvement.
FAQ
FAQ
FAQ SocioPACK and FixForm
Do residents need to install an app?
No, simply scan the QR code no installation needed.
Will every reported issue be addressed?
Yes, all reports trigger notifications or work orders in SocioPACK for follow-up.
Can residents attach photos to the report?
Absolutely, photos can easily be added via the reporting page.
Bring FixForm into your SocioPACK ecosystem.
