Plenion + FixForm
Plenion + FixForm connects ultra-simple QR-based reporting with the operational power of the Plenion ERP system.
Anyone can report an issue by scanning a QR code and FixForm automatically creates a complete, correctly structured Plenion service ticket.
Less admin. Better data. Faster interventions for your service teams.
Turn on-site issue reports into Plenion service tickets — instantly.
Every installation, unit, or device gets a QR code. A customer, technician, or building user scans and reports. FixForm instantly creates the correct Plenion ticket, linked to the right asset.
How It Works
From QR code to closed ticket — no extra steps.
Scan & Report
A customer, technician, or building user scans a FixForm QR code on the equipment and reports the issue in seconds.
Automatic ticket creation in Plenion
The QR code is linked to the assets inside Plenion. FixForm sends a structured request, and Plenion automatically creates a new ticket, fully linked to the correct unit.
Plan, dispatch & follow up in Plenion
Your planning team picks up the ticket directly in the Plenion back office, dispatches a technician, and follows your existing service workflows.
Why It Matters
Fewer errors. Faster interventions. Higher service quality.
Plenion is a leading ERP platform for installation companies, HVAC service providers, and technical service organisations.
FixForm makes on-site reporting radically simple.
Together, they deliver:
- error-free service requests,
- correct asset linking from the start,
- fewer calls, emails, and back-and-forth,
- and faster service completion.
A direct boost for companies where efficiency and customer satisfaction matter.
Who It's For
Perfect for installation, HVAC, and service companies running their operations in Plenion.
- Installation companies managing on-site interventions and maintenance
- HVAC service providers needing fast, accurate reporting from the field
- Technical service teams processing large volumes of interventions
- Companies performing recurring inspections, servicing, or preventive maintenance
- Organisations wanting to eliminate manual entry, delays, and incomplete service tickets
FAQ
FAQ Plenion and FixForm
Purpose-built for speed, accuracy, and operational efficiency.
What does FixForm add if we already use Plenion?
FixForm makes reporting 10x simpler. Anyone can scan and report, no login required. Every report becomes a complete Plenion ticket, linked to the correct asset.
Do we need to change our Plenion workflows?
No. FixForm works on top of your current Plenion processes and asset structure. Nothing needs to change.
How fast is the setup?
Very fast. FixForm connects through Plenion’s open API architecture. Most companies go live quickly.
Are tickets automatically linked to the correct installation?
Yes. The QR codes on installations correspond with Plenion's asset structure. No more manual linking or errors.
Is this suited for multi-site or service-heavy companies?
Absolutely. HVAC, installation, maintenance, logistics, and technical service companies benefit most from this integration.
