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FixForm + TOPdesk

FixForm + TOPdesk simplifies on-the-ground issue reporting. Anyone scans a QR to submit a report, and a complete, well-routed TOPdesk ticket is created instantly. Higher adoption, better tickets, less follow-up.

Turn QR-powered facility reports into TOPdesk tickets, instantly.

Anyone can scan and report in seconds. FixForm sends complete, structured tickets, with photos and location, straight into the right TOPdesk workflow, automatically.

Get started with TOPdesk + FixForm

How it works

From QR code to closed ticket, with no extra steps.

01 Scan & report Anyone in your building scans a FixForm QR code and submits an issue in seconds.
02 Sync to TOPdesk FixForm automatically creates a fully structured TOPdesk ticket with location details, notes, and photos.
03 Close the loop When a ticket is closed in TOPdesk, FixForm updates automatically, keeping dashboards and communication in sync.

Why it matters

Better reporting. Better tickets. Less workload.

TOPdesk is a leader in IT service management. FixForm is transforming how teams handle facility issues, cutting the time spent chasing incomplete reports. Together, they bridge the gap between people on the ground and your internal teams.

Already live in action at AZ Maria Middelares, this integration is hospital-tested and built for scale.

Who it’s for

Perfect for facility-driven organisations using TOPdesk.

  • Facility teams using existing TOPdesk workflows
  • ITSM teams needing clearer on-the-ground visibility
  • Hospitals, schools, municipalities, and corporate campuses
  • Teams tired of chasing missing details in tickets

FAQ

TOPdesk and FixForm

FixForm improves the quality and volume of incoming issue reports. People can report issues by simply scanning a QR code. No login or training needed. The result is better, more complete TOPdesk tickets with location and photos included.

Bring FixForm into your TOPdesk ecosystem.