FixForm + TOPdesk
FixForm + TOPdesk simplifies on-the-ground issue reporting. Anyone scans a QR to submit a report, and a complete, well-routed TOPdesk ticket is created instantly. Higher adoption, better tickets, less follow-up.
Turn QR-powered facility reports into TOPdesk tickets — instantly.
Anyone can scan and report in seconds. FixForm sends complete, structured tickets — with photos and location — straight into the right TOPdesk workflow, automatically.
How It Works
From QR code to closed ticket — no extra steps.
Scan & Report
Anyone in your building scans a FixForm QR code and submits an issue in seconds.
Sync to TOPdesk
FixForm automatically creates a fully structured TOPdesk ticket with location details, notes, and photos.
Close the Loop
When a ticket is closed in TOPdesk, FixForm updates automatically, keeping dashboards and communication in sync.
Why It Matters
Better reporting. Better tickets. Less workload.
TOPdesk is a leader in IT service management. FixForm is transforming how teams handle facility issues — making reporting radically easier and more inclusive. Together, they bridge the gap between people on the ground and your internal teams.
Already live in action at AZ Maria Middelares, this integration is hospital-tested and built for scale.
Who It's For
Perfect for facility-driven organisations using TOPdesk.
- Facility teams using existing TOPdesk workflows
- ITSM teams needing clearer on-the-ground visibility
- Hospitals, schools, municipalities, and corporate campuses
- Teams tired of chasing missing details in tickets
FAQ
Built to keep scaling with you.
What does FixForm add if I already use TOPdesk?
FixForm improves the quality and volume of incoming issue reports. People can report issues by simply scanning a QR code — no login or training needed. The result is better, more complete TOPdesk tickets with location and photos included.
Do I need to change my TOPdesk workflows to use FixForm?
No. FixForm works with your existing workflows. Tickets arrive fully structured and can be routed exactly how you route them today.
How long does the FixForm + TOPdesk integration take to set up?
Most organisations go live in under one hour. No custom development is required.
Does FixForm support hospitals, municipalities, and multi-site organisations?
Yes. FixForm is already used in hospitals, elderly care, municipalities, universities, and large campuses where many people need a fast, simple way to report issues.
Does FixForm close tickets in TOPdesk automatically?
Yes. When a ticket is closed in TOPdesk, FixForm updates instantly to keep dashboards and communication aligned.
