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Integrations

FixForm doesn’t replace your system. It feeds it better data.

Your back-office tool is only as useful as the data it receives. FixForm makes sure every issue arrives complete, structured, and ready to act on.

Every incomplete ticket costs your team a follow-up call. Every issue nobody reports turns into a more expensive repair later.

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The gap

The people who see problems first won’t use your back-office system.

Residents, visitors, technicians: they won’t log into your ERP or service desk. Issues arrive incomplete, or don’t arrive at all.

What FixForm does

Anyone scans a QR code. Your system gets a complete record.

30 seconds. No login. No app. FixForm structures it and sends it to your back-office tool, linked to the right asset.

What changes

Your data changes everything. Your workflows change nothing.

No retraining, no migration costs. Fewer follow-up calls, and issues caught while they’re still cheap to fix.

The same three things. Every integration.

No matter which system you connect to FixForm, these never change.

Complete records

Location, asset, description, photo. Every ticket. No follow-up calls. No corrections.

Zero disruption

Your workflows stay exactly as they are. Your team keeps working in the tool they know. Nothing to relearn, nothing to migrate.

Set up for you

Set up during your onboarding. Our team handles it. No custom development.

The systems your team already runs on.

Connected out of the box. Set up during your onboarding. Our team handles it.

Social housing ERP, Flanders

SocioPACK

Residents report without calling. SocioPACK gets the full work order, asset-linked, photo included.

Best for: Housing associations managing residential properties in Flanders

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How it works

  1. Resident scans QR code in their building. No app, no login.
  2. Submits the issue in 30 seconds. Photo attachment optional.
  3. A complete work order appears in SocioPACK, linked to the right asset.
  4. Your team handles it in SocioPACK, same as any other work order.
  5. Status syncs back automatically when resolved.

HVAC and installation ERP

Plenion

A scan at the unit. A complete service ticket in Plenion. No call. No manual entry. No corrections.

Best for: Installation and HVAC service companies dispatching field teams

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How it works

  1. QR code placed on every installation or unit at the site.
  2. Customer or technician scans, reports in 30 seconds.
  3. A structured service ticket appears in Plenion, asset-linked from the start.
  4. Your dispatcher plans and assigns from Plenion, as normal.
  5. No calls. No corrections. No missing asset references.

Enterprise service management

TOPdesk

Staff and visitors scan. TOPdesk gets a fully routed ticket. No portal login. No missing context.

Best for: Hospitals, universities, and large multi-building campuses

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How it works

  1. QR codes placed throughout the building, each linked to a location or asset.
  2. Anyone scans: staff, visitors, patients. No login, no training.
  3. A complete, correctly routed ticket appears in TOPdesk for the right team.
  4. FM team works in TOPdesk exactly as they always have.
  5. Ticket closed in TOPdesk? FixForm updates automatically.

Tell us about your buildings.

Which system does your team run on? We’ll show you what FixForm sends it.

Talk to our integrations team