1
Someone spots an issue and scans
An occupant notices the coffee machine is making strange noises. They scan the QR code on the machine and submit a quick report describing the issue.
Every action updates everything else.
Report an issue. A ticket appears. Fix it. The asset record updates. Spot a pattern. A preventive schedule takes over. FixForm closes the loop so your team doesn't have to.
QR Code Reporting
Anyone reports in 30 seconds. No app, no login. Every issue captured before anyone forgets it.
Preventive Maintenance
Recurring tasks schedule themselves. Your team always knows what needs doing next.
Asset Management
Every asset gets a digital passport. Full history, live status, and linked documents.
Document Management
Manuals and certificates attached to every asset. There when your team needs them, not buried in a shared drive.
What a real morning looks like.
One broken coffee machine. Six connected steps. No manual handoffs.
2
A ticket lands on the right person
A ticket appears. The right person gets a notification. Before the occupant has left the room.
3
The technician sees the full history
The technician arrives and scans the same QR code on the coffee machine. They instantly see the complete asset passport including past maintenance, recent issues, and warranty information.
4
The manual is already attached
The technician taps the manual directly from the asset view and finds specific troubleshooting steps for grinding noise issues. No need to search through file cabinets or email threads. Everything is attached to the asset.
5
Fix logged. Asset updated.
Following the manual, the technician cleans the grinder chamber and replaces the worn burr. They document the work directly in the ticket, which automatically updates the asset's maintenance history.
6
A pattern becomes a schedule
The asset history shows it clearly: second grinder issue in six months. The facility manager sets up a quarterly inspection. From now on, the burr gets checked before it fails. One reactive fix becomes a standing rule. The building just got smarter.
"Fixform transformed our chaos into streamlined efficiency: we now solve problems smoothly, our team moves purposefully without unnecessary detours."
Zoltan Wassenberg
Technical manager, Woonzorgnet-Dijleland
What makes FixForm different
Three things most FM software gets wrong.
FixForm was built to fix them.
1
Only your team can report.
Most FM tools require a login. So when an occupant spots a problem, they tell someone, who tells someone, who logs it. FixForm puts the report at the source. Anyone with a phone can scan and submit. No account, no training, no middleman.
2
You're live in hours, not months.
No six-month IT project. One onboarding session to map your organisation and your buildings are ready. Most teams are reporting issues on day one.
3
You pay per building, not per person.
Add five technicians or fifty. Your price stays the same. One building, one fee. No surprises as your team grows.
